Frequently asked questions regarding guided tours
We are a family. Which tour should we book?
Please be aware kids can’t join on bikes with balance wheels.
We are a big group. Can you take us on a guided tour?
If your group is up to 6 persons, we suggest you take part in one of our standard tours. If you are more persons, we can go on an individual tour. We always need some detailed information about the planned participants and will come up with a suggestion which tour works best for your group.
Do you offer private tours?
Rentals vs. guided tours: what is better for me?
If you are not a hero in finding your way with the help of a map, if you want to have a hassle free time and at the same time learn much about Interlaken and the surrounding villages, culture, nature etc. a guided tour is the better option.
We are into hiking tours. Any chance you offer hiking tours?
Frequently asked questions regarding bikes and rentals
Which bicycle I should rent?
If you like to cycle to both of the Lakes and visit the beautiful villages around Interlaken, we suggest our E-Bikes. If you are cycling frequently and you have no issues pedaling partly uphill our regular bicycles are as well a good option.
If you like a sporty longer ride and you are fit, try one of our mountain bikes
We have all sorts of bikes which fit more than just one person (say one of you can not ride a bike safely). Have a look here
Where can we find your shop?
We would like to rent bikes, but need some route suggestions.
Are overnight / multi-day rentals possible?
Can we drop off the bikes in another town?
We have kids who can’t balance a bicycle. What can you suggest?
Please be aware that kids on balance wheel bikes cannot join guided tours (they will slow down the group and will make it impossible to cover the whole tour itinerary, so other tour participants might not be happy…). If you want to take part in a guided tour with kids, please book our 3 hours tour and take your kid in a child seat, child trailer or in the family cargo e-bike.
We have teens/adults who can’t ride a bicycle. What can you suggest?
– a two seater bike: one teen / adult can sit on the back seat, and has to pedal along with the driver on the front seat. The driver on the front seat should be a safe bike rider and at least 5’7” tall.
– a three-wheel bicycle: no need to balance the bicycle at all, it has 3 wheels.
– Teens and adults with more than 20 kilograms can’t use bikes with balance wheels. Balance wheels are in general designed and constructed for kids, no balance wheel system is capable of holding the weight of an adult or teen.